OPEN TO INTERNAL AND EXTERNAL CANDIDATES

Classification:Official, Grade P2

Type of Appointment : Special short term,Nine months with possibility of extension

Estimated Start Date : As soon as possible

Reference Code: SVN2015/27(O)-EXT

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM has a proactive recruitment policy to increase the representation of nationals of non- represented member states. Qualified applicants from the following countries will be favorably considered:

Algeria, Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Burundi, Cambodia, Cape Verde, Cameroon, Central African Republic, Czech Republic, Comoros, Djibouti, El Salvador, Gabon, Gambia, Guyana, Holy See, Iceland, Israel, Lesotho, Libya, Luxembourg, Madagascar, Maldives, Malta, Marshall Islands, Montenegro, Micronesia, Mongolia, Namibia, Nauru, Papua New Guinea, Paraguay, Republic of Congo, Saint Vincent and the Grenadines, Samoa, Seychelles, Somalia, Suriname, Swaziland, Tanzania, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Venezuela, Vietnam, Yemen

Applications from qualified female candidates are especially encouraged.

Context:

Under the direct supervision of the Information Management Coordinator (ITC, IOM Geneva), and in close coordination with the Assistance to Vulnerable Migrants Unit (MAD, IOM Geneva) and the Manila-based Migrant Applications Unit, the IT Solution Architect will be responsible for analysing IOM’s and external stakeholders’ business needs, and identifying platform requirements. S/he will also be responsible for the technical support required for the expansion of IOM’s database, data consolidation and the development of the user friendly web-based IOM Human Trafficking Information Platform (‘The Platform’).

Core Functions / Responsibilities:

1. Design, develop and implement the IOM Human Trafficking Information Exchange Platform in line with desired business requirements, to be used as the primary global human trafficking data and knowledge exchange portal.
2. Support the development of the IOM Platform’s business model, including assessment of technical requirements, data definition, and development of the tools and Standard Operating Procedures (SOPs) required for data entry and access by external partners, in consultation with internal and external business stakeholders.
3. Design, develop and implement data security and data protection model in line with best practices proposed by ITC standards (roles, data encryption) and industry practices for security, such as ISO 27001.
4. Develop and implement technical procedures for validation of the data included in the various existing datasets and legacy systems and propose best models for data transfer to a central warehouse, for easier reporting and research from a consolidated dataset.
5. Ensure that the Migrant Management Operational System Application (MiMOSA) Migrant Assistance Division (MAD) module meets evolving business needs, including the revised Screening Interview Form (SIF).
6. Contribute to the project’s monitoring and reporting, including by supporting and documenting project progress. Ensure continuous review of the project’s implementation strategies and suggest corrective measures and actions to be taken as necessary.
7. Provide references for users by developing and maintaining user documentation; providing help desk support; deliver training to internal and external users.
8. Prepare reports, briefings, and presentations, as requested.
9. Perform such other duties as may be assigned.

Required Competencies

Behavioural

• Takes responsibility and manages constructive criticism;
• Works effectively with all clients and stakeholders;
• Promotes continuous learning; communicates clearly;
• Takes initiative and drives high levels of performance management;
• Plans work, anticipates risks, and sets goals within area of responsibility;
• Displays mastery of subject matter;
• Contributes to a collegial team environment;
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;
• Displays awareness of relevant technological solutions;
• Works with internal and external stakeholders to meet resource needs of IOM.

Technical

• Anticipates and prepares response to changing IT needs of the relevant organizational unit;
• Delivers optimal IT solutions within defined resource parameters;
• Correctly applies knowledge of specialized IT disciplines.

Required Qualifications and Experience

Education

• Master’s degree in Computer Science, Technology, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in the implementation of data and information security aligned to ISO 27001 standards;
• Knowledge of web application development processes, from layout/user interface to relational database structures;
• Experience in using system work flow and logic flowchart techniques;
• Experience in at least two full lifecycle software development projects as a business analyst / solution architect based on C#, Java script, .NET framework, Microsoft SQL Server, SQL Server Reporting Services or similar Business Intelligence platforms;
• Experience in conducting and facilitating workshops, defining requirements, estimating, assessing and planning projects, writing use and business cases and designing workflow processes an advantage;
• Experience in using Microsoft Project and Visio.

Languages

Fluency in English is required. Working knowledge of French and Spanish is an advantage.