Closing date: Friday, 6 February 2015

Vacancy code VA/2015/B3617/6704

Position title Agresso HR Functional Specialist

Level ICS-10

Department/office Corporate, Business Innovation and Improvement Programme

Duty station Copenhagen, Denmark

Contract type International ICA

Contract level IICA-2

Duration 1 year

Application period 30-Jan-2015 to 07-Feb-2015

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Background Information - UNOPS

UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.

Working in some of the world's most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations.

We employ more than 6,000 personnel and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of offices, we oversee activities in more than 80 countries.

Background Information - Job-specific

The Business Innovation and Improvement Programme (BIIP) is a three year programme with an objective of transforming UNOPS operations into a smarter, better-integrated set of processes and systems in line with our mission and vision, and the specific objectives of our strategic plan. Due to its strategic importance in UNOPS ongoing quest for excellence the programme will be located in the Executive office and work closely with all UNOPS practices and offices.

In broader terms, the programme will enable UNOPS to: Receive and manage organizational information in a manner that can better support the implementation of our strategic plan, collaboration with partners, and ensure the delivery of value;

Manage and monitor operations, programmes and projects in an efficient manner, while enabling the management of changes in operational as well as organizational contexts;

Streamline support processes and corresponding system functions to enable a seamless flow of information that leaves personnel free to perform greater value-added functions;

Successfully tackle the range of functional challenges we currently encounter and will encounter in the future.

To deliver on these outcomes, the programme will release a suite of integrated products, including a new Enterprise Resource Planning (ERP) system, an Enterprise Project Management system and a Business Relationship Management system.

Functional Responsibilities

With reference to the Systems Design and Configuration Coordinator, the HR Functional Specialist will act as a functional knowledge expert, applying strong knowledge of the HR and payroll modules in Agresso and will, amongst other tasks:

1. Provide a deep level of functional knowledge and support to ERP Design team and Process Coordinator, including provision of advice to improve business processes and ensure operation of the solution for the HR and payroll processes.
2. Make recommendations on how to best utilize Agresso HR & Payroll to accomplish strategic business objectives.
3. Investigate reported application problems and work with the technical specialists to test, diagnose and isolate the root cause of problems. Coordinate further diagnosis and tests as necessary and recommend workarounds where appropriate.
4. Ensure system documentation relating to HR and payroll processes are fit-for-purpose and meet UNOPS requirements and objectives.
5. Provide technical advice in the development and review of design activities for system improvements, changes, enhancements and upgrades as they relate to HR and payroll.

The HR Functional Specialist will be involved in the systems design workshops, ensuring the businesses requirements are effectively met and a fit-for-purpose solution established. Thereafter, the HR Functional Specialist will be centrally involved in the hands-on build elements.

In addition to the above, the HR Functional Specialist will have a role in Application Development within the Agresso ERP to ensure that enhancements to the application are undertaken in a carefully planned manner and include the following sub-processes:

• Define and manage system enhancements to the Agresso ERP to streamline operations and usability, including execution, co-ordination of testing, and sign-off
• Implementation of new modules
• Standard change implementation
• Ad hoc change implementation
• Design and develop reports within the system
• Unit testing and integration testing
• Provide key input and assistance for user acceptance testing
• Assist in the development of training materials and other guidance
• Adequately document all work activities, including design specifications and test plans

Competencies

• Structured approach to problem solving.
• Ability to train staff and to develop and maintain effective working relationships with people of different national and cultural backgrounds.
• Initiative and ability to work independently.
• Good organizational skills and sound judgment
• Ability to work efficiently within a multi-cultural team environment and under pressure.
• Experience building data-driven web applications

Education/Experience/Language requirements

Education:

• Masters Degree, preferably in Computer Science, Information Technology and Information Systems or Management Sciences is required.
• A Bachelor's degree in combination with additional two years of experience may be accepted in lieu of master's degree.
• Secondary education in combination with additional six years of experience may be accepted in lieu of a master's degree

.

Experience:

• Minimum of 5 years of progressively responsible, job-related experience in the field of information technology and systems, preferably in an international development environment designing ERP systems.
• Highly proficient with the HR and Payroll modules of Agresso.
• Experience in the provision of functional analysis and support of an ERP system.
• Demonstrated analytical and strategic skills to provide advice and improve processes or services for HR and payroll.
• Substantial experience in the development, documentation and maintenance of relevant standards, guidelines and procedures for HR and payroll processes.
• Substantive technical experience in Agresso ERP with knowledge of version 5.6 architecture.
• Good knowledge of Agresso workflow and security, Forms, Report Creator Tool, and Customisation Tool required.

Language requirements: Fluency in oral and written English

Contract type, level and duration

Contract type: International Individual Contractor Agreement

Contract level: I-ICA 2

Contract duration: 1 year

For more details about the ICA contractual modality, please follow this link: www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time (CET)
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

Recruitment/internship in UNOPS is contingent on the results of such checks.