Support Engineer Limassol

ID6380
Job category:Internet/New Media
  
Mailing details : 
Company name:JobsCyprus
Address:Limassol
Town:Limassol
Phone:99031917
Mobile:N/A
Fax:N/A
Contact person:JobsCyprus
E-mail address:info<στο>jobscyprus.com
Position details: 
Job title :Support Engineer Limassol
Job description:Support Engineer Limassol

We are seeking to recruit a support engineer on behalf of our client, a financial trading company based in Limassol

The role will entail providing assistance to clients and colleagues relative to content and technical functions of the company products.

Required Skills, Experience & Education

BSc in Computers or Finance

Technical background (SQL, Unix, web services)

1+ Years’ experience in Customer Support

Knowledge of customer service principles, practices and administrative procedures

Adaptability, initiative, stress tolerance with organizational and listening skills for problem analysis and solving

Excellent verbal and written communication skills in English, Russian would be an additional advantage

Knowledge of financial markets is a plus

ITIL/ITSM is a plus

Knowledge of FIX protocol is a plus

Algorithmic programming/trading experience is a plus

Job Responsibilities

Customer assurance in relation to content of solutions and technical characteristics

Assisting through customer integration (pre-sale and post-sale state)

Liaising with internal departments

Liaising with customers in accordance with the superiors’ instructions

Remuneration & Benefits

Our client offers a competitive salary and benefits package based on skills and experience.
Number of persons required:1
Qualifications required:N/A
Other requirements:To apply please send your CV to

info@jobscyprus.com 

www.jobscyprus.com
Location(s):Limassol
Employment conditions:Full Time