IT Solution Specialist

TeliaSonera is the leading telecom operator in the Nordic and Baltic region. With a focus on world class service and quality we are taking the position as the technology leader in our markets. We are now offering a unique possibility to join our company.

Technology is responsible for networks, technologies and IT, and is the enabler of an excellent customer experience. Technology consists of a group unit and country units and is present in all countries where TeliaSonera has its own network operations.

OSS Solutions

OSS Solutions within Group Technology IT is responsible for Architecture, Design, Development, Maintenance and Service Management related to TS common OSS solutions. From an IT domain point of view the unit is responsible for the RAN planning and presentation and Service Assurance applications and IT service domain of Operations Support Systems.

Planning and Presentation Solutions team in the OSS Solutions is currently looking for two IT Solution Specialists.

In Planning and Presentation Solutions we maintain and develop the future solutions to Radio Access Network planning and optimisation functions, data delivery, network layer graphical presentation and customer experience management.

We deliver these solutions to our main stakeholders in Group Technology as well as to the local units.

We care about our customer by bringing the best solutions to our stakeholder, we dare think differently by making common new solutions and simplifying systems. We work in close cooperation with our stakeholders. Support them the best way in their daily operations but also with the future tools.

Job description
As IT Solutions Specialist you will work in a sub-team for the specific solution to deliver to our main stakeholders both from a short and long term perspective. You will be one of the key-experts in the team that maintain and develop our planning, optimization, data delivery and customer experience management tools.    

The main responsibilities will be:

  • Secure quality in our solutionsSupport our key-users in expertise of the system
  • Proactively improve the solutions
  • Together with the IT Solution Manager plan for build out and adding new features
  • Together with the domain architects and IT Solution Manager set the life cycle management (LCM) plan for the solution
  • Take part in projects  for introducing new OSS solutions and build future services
  • Lead solution specific maintenance and development assignments

Expectations on you as IT Solutions Specialist are that you have a genuine technology interest, eager to try new things, enjoy work and contribute to the team and users.

Personal characteristic 

  • Positive and Enthusiastic service minded with a strong customer focus
  • You cooperate well in team and contribute  by sharing ideas and knowhow
  • You are a quick learner that mixes IT and Telco knowledge
  • You are technical and practical with a blend of administrational capabilities 
  • You want to work in international environment
  • You enjoy being a member of our Journey Ahead and are forward looking
  • You enjoy getting things done

 Qualifications 

  • Background in IT and/or Telco environments
  • Appropriate education (preferably IT/IP and/or Telco)
  • You are fluent  both in written and spoken English

What we offer
We offer you a challenging and inspiring journey as we build our future with a strong Technology organization at TeliaSonera. You will have an important role in establishing baseline and high quality solutions to enable and reach superior customer experience. We offer you an environment where you together with your colleagues and peers will work hard towards a more customer centric culture.

Location: Helsinki/Sundsvall/Jyväskylä

Application Deadline: May 8th, 2015. Candidates will be reviewed and interviewed continuously during the application period.

Contact information: For more information regarding the position, please contact Marita Suurmaa , Head of OSS Planning and Presentation Solutions , by mobile +358 40 546 1114 or email marita.suurmaa<στο>teliasonera.com