Microsoft Systems Engineer

ID27258
Job category:Internet/New Media
  
Mailing details : 
Company name:Skai Consultancy Ltd
Address:Nicosia
Town:Nicosia
Phone:7777 7045
Mobile:N/A
Fax:N/A
Contact person:SKAI
E-mail address:info<στο>skai.com.cy
Position details: 
Job title :Microsoft Systems Engineer
Job description:On behalf of our client a well established and leading IT Solutions firm we are seeking to recruit for the position of a Microsoft Systems Engineer.

Essential Duties and Responsibilities:

IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual Microsoft environments. 
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for HP related technologies: Servers, Storage, and Networking.
Implement and support disaster recovery solutions
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Remote access solution implementation and support: VPN, Terminal Services System documentation to include system reviews and recommendations
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, HP Networking (AIS, ASE, MASE) and System/Storage, Cisco CCNA, VMware VCP

Interpersonal skills: telephone skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment
IT Degree preferred in a technology-related discipline
Preferred 3-10 years experience working in the IT Field 

Company Culture:

We seek candidates with a unique blend of detailed organization and creative problem solving skills who are capable of working independently and following a project through from beginning to end effectively and proficiently. You must be a self starter, have the desire to succeed in a fast paced, team environment and have excellent interpersonal skills with the ability to maintain effective relationships with a diverse group of clients, staff and outside vendors. Additionally, you must have the desire and initiative to resolve problems and assure tasks are completed in the most effective and professional manner.
Number of persons required:1
Qualifications required:N/A
Other requirements:N/A
Location(s):Nicosia
Employment conditions:Full Time