ID | 27237 |
Job category: | Internet/New Media |
Mailing details : | |
Company name: | Skai Consultancy Ltd |
Address: | Nicosia |
Town: | Nicosia |
Phone: | 7777 7045 |
Mobile: | N/A |
Fax: | N/A |
Contact person: | SKAI |
E-mail address: | info<στο>skai.com.cy |
Position details: | |
Job title : | Desktop Support Engineers |
Job description: | This is a Full Time Job Our client is one of the world’s leading suppliers of thin client, remote access and virtualized desktop computing. On behalf of our client we are seeking to recruit for a Support Engineer that will work from his own space at home. Personal Skills A friendly and approachable demeanor Excellent communication skills (both written and speaking) A strong interest in IT / computing An interest in desktop virtualization, server virtualization, remote access, and related technologies A strong interest in providing excellent customer service A passion for learning new technologies Ability to self-motivate and work without direct supervision Ability to work effectively as an individual and as part of a team Specific Communication Skills The ability to clearly communicate technical problems and solutions A good grasp of formal and informal writing and an understanding of tone Be comfortable speaking to people via phone Be comfortable speaking to people of higher and lower authority in person A willingness to engage in group discussion (in person, via phone, via email) To present a friendly, confident and competent demeanor when dealing with customers (via phone, email, and in person) To be able to write clear and understandable technical & non-technical documentation Required Technical Experience Strong familiarity with Windows (desktop/server) Familiarity with general networking principles and technologies (DHCP, DNS, NAT, TCP/IP) Strong familiarity with Windows Active Directory (incl. GPO, etc.) Experience with troubleshooting technical software problems Experience with troubleshooting technical hardware problems Awareness of desktop and server virtualization and understanding of their basic concepts Awareness of Microsoft Remote Desktop / Terminal Services systems and an understanding of their basic concepts Exposure to Linux/UNIX and a willingness to develop any existing skills Beneficial Technical Experience Familiarity with desktop virtualization as a concept Familiarity with VDI (VMware, Oracle, other) Familiarity with server virtualization (VMware, Hyper-V, Veeam, other) Familiarity with thin clients Familiarity with Linux/UNIX Familiarity with SAN/NAS technologies Familiarity with Microsoft Remote Desktop Services Familiarly with scripting languages, e.g. VBS, PowerShell, Bash, etc. Desired Qualifications Good grades in English / Maths / Science at GCSE (or equivalent) Relevant GCSE (or equivalent (e.g. ICT)) Relevant A-Level (or equivalent) qualification (e.g. ICT & Computing) Beneficial Qualifications Relevant degree (e.g. Computer Science) Relevant vendor-specific qualifications, e.g. VCP, MCSE, MCSA, Oracle, VMware, Veeam, Red Hat |
Number of persons required: | 2 |
Qualifications required: | N/A |
Other requirements: | N/A |
Location(s): | Nicosia, Limassol, Larnaca, Paphos, Famagusta |
Employment conditions: | Full Time |