Job Description
About Eaton: Eaton is a power management company with 2013 sales of $22.0 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 103,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com. Eaton's Corporate Division is looking to hire a: Analyst-IT Preferred location: Nanterre, France Provides desktop, basic application, and telecom support at Eaton locations including the resolution of tickets (incidents and requests) generated by the Service Desk ticketing system. This position will participate in the centralized support for IT applications and systems to ensure timely, reliable, cost effective service to Eaton employees and customers. Performs daily activities relating to IT Site Infrastructure Support (SIS) of Data Networks – especially LAN, PCs, Servers, Telephony, and related systems. Essential Functions: • Possesses a detailed technical understanding of existing systems. • Performs testing and evaluation of systems as part of a team. Performs analysis of system related issues. • Creates system documentation and best practices in concert with other team members. • Responsible for working collaboratively with the Zone SIS team and Corporate IT functional groups and participates on initiatives that are part of Eaton Business System processes, which raise the quality of support provided across the entire organization. • Responsible for all IT infrastructure initiatives and directives that impact the location. • They may be the primary IT SIS point of contact for business leadership at the site. • Participates in the research of assigned technologies, determines business requirements, and proposes changes. • Provides input into the technology strategy for Site Infrastructure Support Group. Basic Qualifications (Including Educational Requirements)
Qualifications: • Fluent English • A minimum of an Associate degree with one year of IT experience required (or 3 years comparable IT experience). • A Bachelor degree is preferred. ITIL, MCSA, or comparable certification desirable. • Microsoft Office Suite, Microsoft Operating Systems, familiarity with manufacturing applications where applicable, networking, basic telephony. • Under the direction of a project manager participates in projects of various scale. • Critical contact for infrastructure outages that cause negative business impact. Work environment ranges from office to manufacturing floor situations. May be contacted after hours for emergencies. Must be able to work well under pressure. What Eaton can offer: • Competitive compensation and benefits package • Permanent contract in fast growing global company • Challenging projects in dynamic collaborative team • Excellent working environment – safety and ethic is really important for us • Great promotional opportunities – Eaton encourages internal promotion, whenever possible Analyst-IT FRA-Nanterre 77845BR
Application information: http://eaton-jobs.com/ShowJob/Id/338701/Analyst%20IT