| ID | 26900 |
| Job category: | Internet/New Media |
| Mailing details : | |
| Company name: | WorkForce Cyprus |
| Address: | 1, Nikolaou Skoufa Office 202 Engomi |
| Town: | Limassol |
| Phone: | 22679800 |
| Mobile: | N/A |
| Fax: | N/A |
| Contact person: | Katerina Andreou |
| E-mail address: | katerina<στο>workforcecyprus.com |
| Position details: | |
| Job title : | Service Assurance Engineer (Limassol) |
| Job description: | You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Essential Requirements: Knowledge of financial markets is a plus Previous experience in forex ITIL / ITSM is a plus Knowledge of FIX protocol is a plus Algorithmic programming / trading experience is a plus Russian language skills is a plus |
| Number of persons required: | 1 |
| Qualifications required: | Candidate Profile: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of Windows Server 2003/2008/2012 Active directory, DNS, DHCP, FTP, solving Network Issues, LAN/WAN Knowledge of customer service principles, practices and administrative procedures Adaptability, initiative, stress tolerance with organizational and listening skills for problem analysis and solving Excellent verbal and written communication skills in English Russian language skills is a plus Previous experience in forex |
| Other requirements: | N/A |
| Location(s): | Limassol |
| Employment conditions: | Full Time |
