Key Account Manager Motorcycle EU

Bridgestone

Zaventem, Belgium

JOB PURPOSE

The position is part of the HQ EU Bridgestone’s Consumer department and reports to the Head of Motor Cycle.  This commercial role comes with a direct impact on the strategy and the development of the OEM channel.

It represents a unique opportunity for a strategic but hands-on business development manager who wishes to be in the driver seat to develop the commercial strategy for the European OEM-motorcycle market.

Some of the major benefits are:

  • Specific market with growth potential: the MC-segment’s dynamic is quite different from the traditional tires (tendencies, consumer behavior/involvement/total impact of cost tires on total purchasing/ manufacturing cost). The MC market has been recognized by top management for growth potential;
  • Entrepreneurship: great opportunity to boost an unexploited sales channel and to develop a commercial strategy that is more customer and consumer focus;
  • The time is right: The Bridgestone’s decentralization policy to Europe has opened the gates to much more autonomy, and has put the EU HQ in the driver seat to develop a growth strategy for this division.

Key challenges:

  • Making the Bridgestone MC’s commercial strategy much more customer and consumer centric;
  • Putting the MC segment back on track through the Strategic OEM’s (BMW, Ducati, KTM…) thanks to a strong strategic Account Management;
  • Assure all commercial relations with European Motorcycle Manufacturers at the highest levels and defend the interests of Bridgestone;
  • Ensure Bridgestone MC growth thanks to new prospects acquisition within OEM that have not been totally exploited before;
  • Support Global OE biz for those key accounts in Global Bridgestone Consumer biz organization.

JOB DESCRIPTION

Account Management - OE biz

  • Determine sales strategy for OE biz with pertinent accounts;
  • Obtain crucial information for new RFQs and best handling;
  • Determine and apply sales tactics for new RFQs as per BSEU biz strategy and in line with BS Corp. global MC Strategy. Actual negotiations with pertinent OEMs;
  • Determine and apply sales tactics for annual negotiations. Actual negotiations with OEMs;
  • Negotiate, apply follow up and if necessary improve RMI conditions and application.

Account Management - Tyres sales operations

  • Follow-up daily progress of tyres sales;
  • Monitor the achievement of the foreseen sales budget volumes;
  • In case of significant deviation, take countermeasures in line with Management guidelines;
  • Review customer Forecast and prepare corresponding internal logistics Forecast;
  • Watch for product availability.

Account Management - Customer Relations

  • Build, keep and improve the relationship with the pertinent OEMs;
  • Make contacts at various levels of Purchasing, Engineering, Marketing, Press dept and other relevant depts in the OEM;
  • Obtain crucial information for BS biz direction setting and future technology development (OEM trends and strategy).

Account Management - Global coordination and REP support

  • Promote interaction with all other Internal departments : BSJ MC direction, BSEU MC direction, BSEU Consumer BU with frequent and fruitful contacts, improving hence our Golden Cycle;
  • As a BSEU is leader for global OE biz activities for those accounts, coordinate global activities with other Bridgestone SBUs.

Budgeting and Reporting

PROFILE

  • Higher education degree (4-5 years) in Business administration & economics or Engineering or sales & marketing;
  • Min. 5 – 10 years of experience in a similar position in OE sales, Marketing, Technical Liaison or other functions requiring regular external contacts (purchasing, project management,…);
  • Strong commercial Business Development background and good experience in strategic account management;
  • Experience in an international matrix organization;
  • Experience in stakeholder management : able to interact in non-hierarchical relationships;
  • Expertise in developing a commercial strategy that integrates consumer, customer & approach through different channels;
  • Technical knowledge within automotive, preferably Motorcycle;
  • Motorcycle market knowledge.

Key competencies

  • Strong negotiation and influencing skills;
  • Highly developed communication & relationship competencies in all aspects (presentation, influencing, and commercial, networking…);
  • Strong analytical, organizational and planning skills;
  • Project management skills;
  • Able to manage discussions and negotiations with Japanese HQ, can balance convincing with influencing approach.

Other

  • Excellent English (additional international language is appreciated: Italian, German…);
  • Self-starter.

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