Field Service Engineer

Danaher Company Description Qualitrol is an independent subsidiary of Danaher with corporate headquarters located in Fairport, NY, USA. Qualitrol operates manufacturing sites at the corporate office, Glasgow Scotland, Toronto, Canada, Quebec, Canada and in Belfast, Northern Ireland. We are an international company with 60% of company sales outside North America. Supporting international sales of T&D and Generation products are customer service call centers in Fairport NY, Belfast Northern Ireland, Glasgow Scotland, Toronto Canada Our global field service team offers on site repair and troubleshoot services, product installation and commissioning services as well as a full curriculum of training programs. The field service staff is globally distributed to service customers. Qualitrol Company LLC is a well known name in the electric utility industry capitalizing on the products and reputation of our line of Qualitrol products and those of our acquisitions: AKM, LEM Instruments, DMS, PDTech, Neoptix and Iris Power. Growth is sustained not only through carefully targeted company acquisitions but also through the introduction of innovative products that bring long term value to our customers.

 

Description

 

This position is responsible for supporting and guiding customers in successfully applying, installing and using testing and measuring products for monitoring the condition of high voltage rotating machines.

 

• Collect data at customers’ premises

• Supervise equipment installations

• Commission continuous monitoring instrument systems

• Conduct user training

• Provide technical support to customers and other departments

• Writing reports

• Significant travel (70%)

• Perform / supervise offline electrical tests

• Machine assessment on site

Qualifications

 

Education: 

• Electrical Technician or Engineer. Specialization or interest in high voltage electrical rotating machines is an asset. Above-average proficiency in using Microsoft word processing, spreadsheet and presentation software, preferably with basic knowledge on computer networking 

Experience:


• 2 years of practical work experience, preferably gained through employment with rotating machine manufacturer in a design, manufacturing or site service role, or with power utility or industrial facility in a maintenance capacity 
• Familiarity with using small hand tools and electronic test equipment Preferred: Design of electrical rotating machines and professional engineering qualification 

Communication: 

• Strong verbal and written communication skills to communicate with customers, colleagues and head office, and to write detailed reports; 
• English and French language proficiency required to give direction, instructions and training, preferably with some public speaking experience. German or other language proficiency is a benefit 
• Respect for different cultures and code of conduct at customer premises, with emphasis on following directions relating to personnel safety 
• Good customer care skills 


Effort Factors: 

Physical Demands: 
Good manual dexterity, no acrophobia, no claustrophobia and ability to stand for prolonged periods of time 

Mental Demands: 
Mature personality, initiative, ingenuity, thoroughness, forbearance, attention to detail, consciousness for safety at work and quick assimilation of new technical knowledge 

Others: 
1) Valid passport
2) driver’s licence with trailer (Swiss category BE or similar) 
3) Availability to participate in training classes outside home location for periods up to 30 days and for 1 to 2 times in the first year 

Working Conditions: 
Extensive travel, working independently and stressful environment: Power station and industrial plant environment with frequent exposure to electrical (high voltage), chemical, mechanical and radiation hazards Some work in office setting, travel and work outside office at least 70% of time

Danaher Corporation Overview Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. Our family of world class brands have unparalleled leadership positions in some of the most demanding and attractive industries. Our team of 66,000 associates around the globe is united by the Danaher Business System which serves as our ultimate competitive advantage. In 2013, we generated $19.1 billion in revenue, earning a spot on the Fortune 200 list. During the past 20 years, our stock has outperformed the S&P 500 Index by nearly 2,800 percent.

Organization

:  Qualitrol Company
  

Job Function

:  Technical Service

Primary Location

:  Europe-Switzerland
:  

Schedule

:  Full-time

 

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